They include the ability to save and synchronize an unlimited number of credentials across an unlimited number of devices but have limited two-factor authentication options and only allow individual users to share text files – not documents, images, or videos.Įvery other feature you might expect to find in a premium personal or family plan costs extra. Keeper´s plans for personal and family use ($34.99/year and $74.99/year respectively) are fairly basic. Keeper Password Manager Plans and Prices Personal and Family Plans For example, many users will find it easier to manually import passwords from Google Chrome or iCloud Keychain than follow the complicated instructions for using the import feature.Įven for technically advanced individuals, Keeper has a steep learning curve when implementing the password manager for personal use and, at the business and enterprise levels, the learning curve gets steeper due to add-ons you may be required to pay extra for in order to achieve the objectives of implementing a password manager (i.e., secure storage, breached password notifications, and compliance reports – features that are included as standard in many password managers). However, these resources make a lot of assumptions about individuals´ technical capabilities and are presented in a manner that a vault novice will find difficult to understand. In its defense, Keeper provides a comprehensive selection of user guides, training documentation, and 101 videos. Transitioning to a vault-based password manager such as Keeper can be difficult depending on the individual´s technical capabilities and understanding of how vault-based password managers work. When most people start using a password manager, it is usually a browser-based manager (i.e., Google Chrome) or an OS-based manager (i.e., iCloud Keychain) with limited functionality. How did Keeper know? Is the Keeper Password Manager Complicated to Use? In 2018, it was discovered that anybody in control of Keeper´s API could unlock users´ accounts, while more recently, a customer claimed Keeper had sent her an email informing her there were no passwords saved in her vault. There are also issues with Keeper´s zero-knowledge model, which – it is claimed – prevents Keeper employees accessing users´ password vaults.
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Although quickly resolved, a similar vulnerability appeared in a later release of the Keeper Chrome extension the following year.īugs are not uncommon in proprietary software releases (which is why password managers built on open-source software are generally considered to be more secure) but it is less common for installer files to be unprotected in the cloud – a flaw which in 2018 would have allowed hackers to access Keeper´s installer files and insert key logging software to expose the password of every user. In 2016, it was reported that the Chrome extension for Keeper injected its trusted UI into untrusted websites – potentially enabling untrusted websites to steal users´ login credentials. The problems with the security of the Keeper password manager are well chronicled. What are the Problems with Keeper Security? The problem with this is, once you have committed to any password manager, abandoning it in favor of a more secure and effective solution can be time-consuming – notwithstanding that security leaks that may have already occurred. Unfortunately, many people are swayed by positive Keeper reviews – which helps to explain why Keeper came second in a survey conducted by.
Many have a financial motive for recommending one password manager above another and – in the case of Keeper – commercial reviewers can get $5 for every business lead they generate even if the lead does not turn into a customer. When you are in the process of selecting a password manager, commercial review sites are not necessarily the best sources of information. Keeper is one of the most used password managers according to a survey conducted by however, as our Keeper review demonstrates, it is also one of the most flawed, one of the most complicated to use, and – depending on how many add-ons are required to support HIPAA compliance – potentially one of the most expensive.
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